TB
TheBigDays AI

Powerful Features

Everything you need to deliver exceptional customer service at scale

Conversation Management
01

Conversation Management

Unified inbox for all channels. Smart routing, tagging, and real-time collaboration.

AI Agent Configuration
02

AI Agent Configuration

Build and train intelligent AI agents that understand your business and delight customers.

Knowledge Base
03

Knowledge Base

Centralized knowledge repository that powers your AI with accurate, up-to-date information.

Message Templates
04

Message Templates

Pre-approved templates for WhatsApp, LINE, and more. Quick replies that maintain brand voice.

Customer Management
05

Customer Management

Complete CRM with customer profiles, history, and insights to personalize every interaction.

Dashboard & Analytics
06

Dashboard & Analytics

Real-time metrics, performance tracking, and actionable insights to optimize your operations.